AEC58 Privacy Policy – How We Protect Your Personal Data

AEC58 is an online betting and gaming platform serving members in the Philippines. When this Privacy Policy refers to "AEC58," "we," "our," or "us," it means the operating entity behind the platform at aec58.com.

AEC58 acts as the data controller for all personal information collected through the platform. That means we determine how and why your data is processed, and we are accountable for ensuring it is handled lawfully and securely.

If you have any questions about how your data is being used, the fastest way to reach us is through live chat in your account dashboard, or by emailing support@aec58.com.

AEC58 collects personal data in two main ways: information you provide directly to us, and information generated automatically when you use the platform.

Information you give us directly

• Registration details: name, email address, mobile number, date of birth
• Identity verification documents: government-issued ID, proof of address (when required)
• Payment information: the name and reference details associated with your GCash, Maya, bank, or card transactions
• Communications you send us: support tickets, live chat messages, feedback forms

Information collected automatically

• Device and connection data: IP address, browser type, operating system, screen resolution
• Session data: login timestamps, pages viewed, time spent on each section
• Betting and gameplay data: wagers placed, markets selected, game history, results
• Cookie and tracking data: session identifiers, preference settings (see Section 6 for details)

AEC58 uses the personal data we collect for the following purposes, each grounded in a legitimate legal basis under the Data Privacy Act of 2012:

• Account management: Creating and maintaining your AEC58 member account, including processing your registration and keeping your profile up to date.
• Transaction processing: Handling deposits and withdrawals in PHP, verifying payment method ownership, and maintaining accurate financial records.
• Identity and age verification: Confirming that you meet the minimum age requirement and that the identity you've provided is genuine — a legal requirement for licensed betting operators.
• Fraud prevention and security: Monitoring for unusual activity, detecting unauthorized access, and protecting both members and the platform from fraud, money laundering, and abuse.
• Regulatory compliance: Meeting our obligations under applicable Philippine law, including anti-money laundering requirements and responsible gaming regulations.
• Platform improvement: Analyzing aggregated usage data to understand how members use AEC58 and where improvements can be made.
• Responsible gaming: Monitoring betting patterns to identify signs of problem gambling and — where appropriate — reaching out to offer support tools or resources.
• Customer support: Responding to your queries, resolving disputes, and maintaining records of our interactions for quality and compliance purposes.
• Marketing communications: Sending you information about AEC58 promotions, new features, and offers — but only if you have opted in to receive them, or where we have a legitimate interest to do so under applicable law.

AEC58 does not sell or rent your personal data. We only share it in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors: GCash, Maya, GrabPay, InstaPay, PESONet, and bank partners process transactions on our behalf. They receive only the transaction data they need — never your full browsing or betting history.
• Identity verification providers: Third-party KYC services that verify your identity documents when required. These providers are contractually bound to handle your data securely and only for verification purposes.
• Fraud detection services: Specialized providers that help AEC58 detect suspicious patterns, unauthorized access, and potential money laundering activity.
• Regulatory and law enforcement authorities: Where legally required, AEC58 will share data with the relevant Philippine government agencies, financial intelligence units, or law enforcement bodies. We will always seek to limit disclosure to what is strictly required.
• Technology and infrastructure providers: Cloud hosting, security, and platform services that process data on AEC58's behalf under strict data processing agreements.

Every third party we work with is vetted for security practices, and data-sharing agreements are in place that require them to handle your information responsibly and in line with Philippine data protection law.

AEC58 uses a layered approach to data security. This includes:

• TLS/SSL encryption on all data transmitted between your device and our servers — the same technology used by major banks
• Encrypted storage for sensitive data including payment references, identity documents, and authentication credentials
• Access controls that limit which staff members can see which types of data, based on the principle of least privilege
• Regular security audits and penetration testing by independent security professionals
• Incident response procedures — in the event of a data breach, AEC58 will notify affected members and the relevant authorities within the timeframes required by law

While we work hard to maintain strong security, no online system is 100% impervious. You also have a role to play — keep your AEC58 password unique and strong, never share it with anyone, and contact support immediately if you suspect your account has been accessed without your authorization.

AEC58 uses cookies and similar technologies to make the platform work properly and to improve your experience. Here's what each type does:

• Essential cookies: Required for core platform functions — logging in, maintaining your session, and keeping your basket of bets intact while you browse markets. These cannot be disabled without breaking the platform.
• Performance cookies: Collect anonymized data about how pages are used so we can identify slow-loading sections or navigation problems. No personally identifiable information is included.
• Functional cookies: Remember your preferences, such as your chosen odds format (decimal, fractional, or American) and language settings, so you don't have to reset them every session.
• Security cookies: Help detect suspicious login activity and protect your account from unauthorized access attempts.

AEC58 does not use third-party advertising cookies or tracking pixels that share your data with ad networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect how the platform functions.

Under the Data Privacy Act of 2012, every Filipino data subject has specific rights over their personal information. AEC58 respects and facilitates all of these rights:

AEC58 is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Our registration process includes age verification steps, and we may request supporting identification at any point.

If AEC58 discovers that a minor has created an account or provided personal data on the platform, we will immediately close the account and delete all associated personal information. If you are a parent or guardian and believe your child has registered on AEC58, please contact us immediately at support@aec58.com so we can take action.

AEC58 does not keep your personal data indefinitely. Retention periods are tied to the purpose for which the data was collected and the legal requirements that apply to it:

• Account and identity data is retained for the lifetime of your account plus five years, to satisfy anti-money laundering regulations.
• Financial transaction records are kept for seven years from the date of each transaction, in line with Philippine accounting and tax law.
• Technical and usage data is retained on a rolling basis — typically 13 to 24 months — before being anonymized or deleted.
• Support communications are retained for three years from your last interaction with our team.

When retention periods expire, data is securely deleted or anonymized so that it can no longer be linked back to you as an individual.

AEC58 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform updates. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Post a notice on the AEC58 platform for a reasonable period after the change
• In cases of significant changes, send a direct notification to your registered email address

Your continued use of AEC58 after a policy update constitutes your acceptance of the revised terms. We recommend bookmarking this page and checking in periodically — especially if you notice a notification from us about a policy change.

If you have a question, concern, or request related to your personal data and how AEC58 handles it, please get in touch with us directly:

• Live chat: Available 24/7 from your AEC58 account dashboard
• Email: support@aec58.com

We take privacy inquiries seriously. All requests are logged and handled by trained staff within a reasonable timeframe. For formal data subject requests — such as access, correction, or deletion — please identify yourself clearly in your message so we can verify your identity before proceeding.

If you are not satisfied with our response, you have the right to escalate your concern to the National Privacy Commission of the Philippines (NPC), which oversees compliance with the Data Privacy Act of 2012.